Terms of Service

Effective: July 24, 2026 · Provider: Advanced Learning Academy LLC (“ALA,” “we,” “us”)

1. Eligibility and acceptance

You must be at least 18 and able to enter a binding agreement. By purchasing, creating an employer account, or using the service, you agree to these terms and the Privacy Policy. Do not use the service if prohibited by law or an applicable employer, agency, or contract policy.

2. Candidate offers and delivery

Delivery depends on a valid purchase email and, for an upgrade, a matching eligible session. Keep credential codes private except when you choose to share one. Job listings are supplied by external sources; availability, accuracy, salaries, and continued publication are not guaranteed.

3. Seven-day candidate refund policy

You may request a full refund within seven calendar days of purchase if you have not completed the included assessment and have not downloaded, used, or shared the resulting report or credential. Fully consumed or shared digital deliverables are not refundable except where law requires otherwise.

Email team@advancedlearning.academy from the purchase email and include the Stripe receipt or order reference. Approved refunds return to the original payment method; bank posting time is outside our control. A refund, chargeback, or payment dispute may revoke the associated credential and access.

4. Employer annual subscriptions

Automatic renewal: employer subscriptions renew annually using the payment method on file until canceled. Pricing and renewal terms shown in Stripe Checkout form part of the order. Cancel before the renewal date through the Stripe billing portal linked from the employer portal to avoid the next charge. Cancellation stops future renewal and normally leaves access available through the paid term. Failed payment may suspend access.

Unless law or a signed order says otherwise, employer subscription payments are non-refundable after the paid term begins. We may correct usage caused by service errors. Plan limits are account-wide; sharing credentials outside the subscribing organization or attempting to bypass limits is prohibited.

5. One-time employer packages and services

The 5-candidate pilot ($750) and 20-candidate package ($3,000) are one-time payments and do not automatically renew. They begin with assisted onboarding within one business day and cover only the candidate quantity and workflow stated on the purchase page or written order. Placement, retained search, integration, validation studies, custom reporting, and government work are separately quoted and exist only when documented in a signed engagement.

6. Responsible and lawful use

• Results are educational/workforce information, not medical, neurological, psychological, or clinical diagnosis and not direct measurement of anatomical brain structures.
• Do not use a profile as the sole basis to hire, reject, promote, terminate, compensate, classify disability, or make another high-impact decision.
• Employers and agencies are responsible for job-relatedness, validation, accommodations, equal-employment compliance, adverse-impact monitoring, notices, consent, recordkeeping, and meaningful human review.
• Do not scrape, reverse engineer, probe, overload, upload malicious code, impersonate another person, expose another person’s credential without authority, or use the service unlawfully.

7. Accounts, security, and availability

Use a unique password and protect account and credential information. Notify us promptly of suspected misuse. We may suspend access to protect customers, investigate abuse, respond to payment failure, comply with law, or maintain the service. No website is guaranteed uninterrupted. A 99.9% service level, service credit, incident deadline, or other remedy applies only when written into a signed agreement.

8. Intellectual property and feedback

ALA owns the service, assessment content, scoring methods, software, and branding except third-party material. A paid order grants a limited, nonexclusive, nontransferable right to use the purchased deliverables for their intended purpose. It does not transfer source code, scoring logic, trademarks, or resale rights. You retain rights in information you submit and grant us permission to process it to deliver, secure, support, and improve the service.

9. Disclaimers and liability

To the fullest extent allowed by law, the service is provided “as is” and “as available.” We do not guarantee employment, candidate performance, retention, wages, job availability, hiring speed, cost savings, elimination of bias, legal compliance, or a particular assessment outcome. Each party remains responsible for its own decisions and legal obligations.

To the fullest extent allowed by law, ALA is not liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. ALA’s aggregate liability arising from a website purchase will not exceed the amount you paid for the service giving rise to the claim during the twelve months before the event. Limits that cannot legally apply are limited only to the extent permitted.

10. Government use

Real World Careers is not currently FedRAMP Authorized. Published accessibility and security materials state their scope and open work. No agency authorization, certification, contract vehicle, socioeconomic status, production integration, or sole-source eligibility should be inferred; contracting personnel must verify current records and include required terms in the award.

11. Changes, termination, and governing law

We may update these terms prospectively and will change the effective date. Material changes to an active paid term will be communicated where reasonably required. You may stop using the service; billing cancellation is separate and must be completed through the billing portal. Provisions that by nature survive termination—including payment, ownership, disclaimers, and limitations—continue.

These terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles, except where controlling law requires otherwise. Before filing a claim, contact us and allow 30 days for good-faith resolution. Government agreements may specify different law, venue, and disputes procedures.

12. Contact

Advanced Learning Academy LLC · team@advancedlearning.academy · 443-539-6567